BarCharts : QuickStudy:

INTRODUCTION TO BUSINESS & TECHNICAL WRITING

This tutorial will give you the tools needed to effectively communicate your message. It includes hours of training and quizzes to test your knowledge of this important area.

Introduction to Business and Technical Writing
• introduction

Research: Establishing Trust
• know your audience
• know your topic
• know your scope
• gather ammunition, not justification

Organization: Mastering Your Topic
• what is communication strategy?
• developing outlines
• classical structure
• creating entrances & exits
• managing scope creep

Mechanics: Maintaining Credibility
• mechanics: know where to find help
• grammar: make it easier to succeed
• language: it’s all in the verbs
• paragraphs: give your readers a break
• software: correcting the corrections

Style: Developing a Relationship
• what is style?
• developing a style guide
• working with jargon
• writing for our audience

Application: Writing in the Real World
• email
• correspondence
• marketing copy
• help & how to
• white papers, proposals & reports
• requirements & specifications
• manuals

Tips & Tricks
• organizing content
• interviewing techniques
• time management
• proofreading
• when to break rules

Quizzes
• application: writing in the real world
• mechanics: maintaining credibility
• organization: mastering your topic
• research: establishing trust
• style: developing a relationship